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Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript.

Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model.

How does HP install software and gather data? Need Windows 11 help? Install Windows 10 on a PC that came with Windows 8. That offer is no longer available. Important information about installing Windows 10 Please read the following important information before beginning:. Make sure to back up your important files.

HP provides installation instructions, compatible software, and updated drivers for most computers sold after August If you purchased your computer prior to August , HP has not tested or developed drivers for your computer model. Some features might not work, or the installation might not be successful. HP provides Windows 10 compatible software and updated drivers to support only specific computer models. Make sure you have installed the latest version of drivers for your Windows 7 or Windows 8.

Update your antivirus software and the antivirus definitions before installing Windows Set the antivirus application to update automatically. Go to the antivirus software manufacturer website for more information.

If your computer hard drive is encrypted using HP ProtectTools or other security applications you must decrypt the hard drive before starting the installation. If you seek support assistance from HP after the installation, HP technical support might request that the original Windows operating system be restored to verify product functionality. If your computer is sent to service for repairs after installing Windows 10, your computer could be re-imaged with the original Windows operating system and Windows 10 could be removed.

After repairs are made, you can reinstall Windows Be sure to remember your Microsoft account login and password. With Windows 10 installed you automatically receive updates and security fixes from Microsoft. You cannot opt out of this service. If you want to restore the original operating system, it is best to obtain HP recovery media before you install Windows Not all Windows 10 features are available on all computers, and your particular experience with Windows 10 is determined by the capabilities of your computer.

Software designed for Windows 8. If you installed third-party software after purchasing your HP computer, you should verify that it is supported in Windows 10 by contacting the software vendor.

Some graphics hardware does not support the new WDDM 2. While the graphics should work on Windows 10, the computer does not benefit from the performance improvements available to graphics that support WDDM 2. You might not be able to view DVD movies after installing Windows To continue to play DVDs after installing Windows 10, install a new media player app from the Windows Store in English or another trusted source.

Windows Media Center does not work after installing Windows It is removed during the Windows 10 installation and cannot be installed afterwards. For computers with available storage of GB or less, the installation might require you to provide a USB hard drive 32 GB or larger.

HP does not recommend using an SD card. SD card slots might not work after installing Windows Microsoft includes a free voice recorder app in Windows 10 to record your interviews, classes, business meetings, and voice notes.

This application might not work as expected on all machines. If recording functionality is missing on your device, check Windows Update for the latest driver. Face authentication requires specific hardware such as an infrared IR camera. If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available. Fingerprint authentication can be set up in the Settings app for computers that have swipe or scan fingerprint readers.

If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer. If you are using security software from another manufacturer, check with the manufacturer of that software.

The Cortana personal assistant feature uses specific hardware such as a microphone, speakers, GPS, and an Internet connection. The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone.

After installing Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection. Updated video and wireless drivers are required to enable the functionality. Check Windows Update for the latest drivers and install them when they are available. Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system. You should only use HP Recovery Manager to restore the factory image, or Go Back to return to the previous operating system.

Some computers with IDT audio controllers might not have full functionality after installing Windows The Windows 10 driver provides audio for the computer, but some features do not work. System Requirements Microsoft requires that your computer hardware meet the following system requirements before you can install Windows Steps to take before installing Windows 10 Step 1: Install the latest software and driver updates from HP Support Assistant Download and install the latest version of software and drivers from HP.

Step 3: Create recovery discs and back up your important files Create recovery discs and use File History to back up your data. If you have not already done so, create a set of Windows 8. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration. You can use File History to back up your files and transfer them to Windows Step 4: Decrypt the hard drive if applicable The Windows 10 installation does not complete if the hard drive is encrypted.

If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation. Go to the Microsoft Get Windows 10 webpage in English. Click Open , Save , or Run in any windows that display to download the tool to your computer.

Double-click the MediaCreationTool. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Installation from ISO media is for advanced users. Proceed to the next step to install Windows 10 on your computer using the installation media. Step 2: Install Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps HP still recommends backing up all data in the event of any data loss.

When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. The file is required if you decide to Go Back to the previous operating system. Insert the Windows installation USB drive into the computer. When the Get important updates window opens, select Download and install updates recommended , and then click Next.

In the Choose what to keep window, select what you want to keep, and then click Next. Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process.

If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes. If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , continue to the next step after the installation completes to set up Windows Step 3: Complete setup and sign in to Windows 10 clean installation only If you chose the clean install and kept nothing, navigate the setup experience with the help of Cortana.

If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana voice recognition, click the speaker icon in the lower right corner, and then mute the volume.

When the Let’s start with region. Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout? When the Let’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network.

On the Sign in with Microsoft screen, type your email, phone, or Skype name in the text field, or create an account, and then click Next.

 
 

[HP products tested with Windows 10 | HP® Customer Support

 

Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. HP Support Solutions is downloading. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to wkndows quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

The detected OS is the operating system that we have detected you are using. We will offer drivers and other solutions in this OS first. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose ‘Change’.

Select an operating system and version to see available software for this product. Detected operating system: Selected sysfem system: Select your operating system and version. HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed.

Thank you for your patience. We were unable to retrieve the list of drivers for your product. We were unable to find drivers for your product.

Try manually selecting your operating system. If your operating system is not listed then HP may not provide driver support for your product with that operating system.

Read more: I don’t see my operating system. I don’t see my operating system Read. We were unable to find any drivers for your product. Drivers may be in development winfows please check back at a later date or visit the product homepage.

Here is the List. Let us detect the drivers you need for this HP PC. Our automated tool will simplify the choices you have to make. Sytem the confusion of sorting through all of our drivers and let us detect only the ones operatign need. Driver detection is now available for the desktop download experience.

Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time. Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue. Visit the product home page for more support options.

The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on “All Drivers” below and download the drivers you need. Driver detection is благодарю upgrade windows server 2012 r2 essentials to standard free download топик unavailable.

Please try again later. HP has scanned your product but currently has no suggestions for driver updates. The list of hp windows 10 operating system available drivers for your product is shown above. HP encountered hp windows 10 operating system error while trying to scan your product. Please verify hp windows 10 operating system product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose?

Let HP identify any out-of-date or missing drivers and software. Check now. The list of recommended drivers for your product has not changed since the last time hp windows 10 operating system visited this page. Select registration option. Error: Javascript is disabled in this hp windows 10 operating system. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute.

See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For Здесь products a product number.

Loading Results. Need Windows 11 help? Product Homepage. Software and drivers for Hp windows 10 operating system a different product Choose a different OS. Download and Install Assistant.

Don’t ask again. Ok, hp windows 10 operating system started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection.

Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose ‘Change’ Select an operating system and version to see available software for this product. Is my Windows version bit or bit? Hp windows 10 operating system don’t see my operating system. Hp windows 10 operating system operating system: Selected operating system: Select your operating system and правы.

city bus pc game free download воскресенняChange. Two simple steps to show what drivers are available for your product. Click on the Windows search icon.

It is located in the lower left-hand corner of your Windows desktop. Search for WinVer. Find your OS and version number on the popup from Microsoft. See adjacent image as example. Use the drop down to select your Operating System version.

What OS do you have? Select your Operating System. Use the drop down to select your Operating System version and click submit. What version of OS do you have? Select your Operating System version. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have windoows make Detect my drivers.

Let us detect the drivers you need for this HP PC Skip the confusion of shstem through all of our drivers and let us detect only the ones you need. Detect my drivers. Winvows more Continue. Show location. HP Systemm Solution Framework is downloading Locate the file in your browser hp windows 10 operating system, and double-click to begin installing.

Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. Download list: Download selected files. Email my list. Remove all. Detection completed. Here are the drivers available for your system.

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Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. If you still want to proceed with using Windows 10 on an untested system, go to the Microsoft Windows support site in English for information and support. If you do not know the model of your HP PC, use one of these methods and write down the information. Notebook PCs : You can find the model number on a label located on the outside of the notebook.

On some computers, the label is inside the main battery compartment, and you must remove the battery to read the label. When you have found the product identification label, find the model number shown next to Model. The model number provides the necessary series number to identify your computer. For example, if your model number is HP afus , then the series name for your computer is HP af For example, if your model number is HP 15t-afus , then the series name for your computer is HP af The Product Name is displayed in the results.

You need to know the product model and series of your device to determine if it has been tested for use with Windows In the search box that displays, type the device model number example: af and press enter to find your device.

To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.

For example, the HP EliteBook G6 series platform that began shipping in May will be tested with the then-current version of Windows , as well as the previous two versions and Windows 10 volume license holders who are standardizing on the previous fall release of Windows version will be able to maintain their deployed version of Windows 10 on this new hardware.

Additionally, select new notebook platform releases with a 8th generation Intel CPU ending in 5U or 5UE editions will receive support for Windows 10 May Update release version , enabling customers to manage their entire fleet of devices using a single version of Windows Complete details on the Windows 10 SAC versions tested on each device can be found in this document.

For more information, a full list of HP products and the Windows 10 versions tested is provided. Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions.

When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel. The device receives the “Preinstalled” support rating. During the manufacturing life of each HP commercial notebook, desktop, and workstation, HP continues to test each newly introduced Windows 10 semi-annual channel. With certain current products and after manufacturing of a specific product has ended, HP continues to test each newly introduced Windows 10 semi-annual channel for a period of three years.

During this time, the device may receive either a support rating of “Web Support” or “Compatible Driver Support. Z branded desktops and workstations will continue to test each newly introduced semi-annual channel for a period of five years after the end of manufacturing.

Select products are not eligible for three years testing following the end of manufacture. Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested – not documented.

Manual installation and testing of OS, drivers, and apps included in above full testing. Manual installation and testing of drivers directly provided by vendors included in above full testing. HP will support base hardware configurations at a minimum included in above critical issues fixing. Certified Drivers : HP will support the preinstalled apps and certified drivers.

HP will document hardware enabling issues via issue tracking system for later documentation. Upgrade : HP will perform upgrade testing. Publications : HP will post whitepapers and product advisories when appropriate. Critical Issues : HP will support base hardware configurations at a minimum, critical issues will be fixed. Stress Test : HP will perform manual stress testing. Hardware Enabling Issues : HP will document hardware enabling issues via issue tracking system for later documentation.

All products have a lifecycle; the date when a product is released to the date when it is no longer supported. A product entry displaying EOS of xxxx means the product is not supported past that Windows version number. For more information on Windows lifecycles, go to the Windows lifecycle fact sheet in English. In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model.

During this time, the device may receive a support rating of either “Web Support” or “Compatible Driver Support. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Business notebooks, desktops, and workstations You need to know the product model and series of your device to determine if it has been tested for use with Windows Windows 10 extended testing for versions , , and To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.

Note: Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions. HP support activities for HP commercial notebook, desktop, and workstations under the WaaS operating system OS update model include: When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel.

Definitions of Tested, Preinstalled, and Limited Support for HP products Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested – not documented.

HP will fix all critical issues. HP will perform automated stress testing. HP will perform manual stress testing. HP will fix hardware enabling issues subject to component providers. Compatible driver support definitions for HP products Support definitions for the Compatible Driver Support support rating.. Hardware Enabling Issues : HP will fix hardware enabling issues subject to component providers.

Tested but not supported definitions for HP products Support definitions for the Tested – Not Supported support rating. Windows lifecycle information All products have a lifecycle; the date when a product is released to the date when it is no longer supported.

Commercial models tested with Windows 10 See the following table for commercial models tested with Windows Note: In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model. Compatible Driver Support. EOS version Last Preinstall Version. Web Support. EOS version 20H2. EOS version 21H1. Collaboration PC G3. Desktop Pro G6 MT. Desktop Pro A G2. Desktop Pro A G3. Desktop Pro A MT.

Desktop Pro G1 MT. Desktop Pro G2. Desktop Pro G3. Elite Dragonfly. Elite Dragonfly G2. Elite Dragonfly G3. Elite Dragonfly Max. Elite Folio Elite Slice. Elite Slice for Meeting Rooms. Elite Slice for Meeting Rooms G2.

Not Supported. Elite x2 G1. Elite x2 G2. Elite x2 G3. Elite x2 G4 Tablet. Elite X2 G8. EliteBook G1. EliteBook G9. EliteBook G2. EliteBook G3.

 
 

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If you purchased your computer prior to August , HP has not tested or developed drivers for your computer model. Some features might not work, or the installation might not be successful. HP provides Windows 10 compatible software and updated drivers to support only specific computer models.

Make sure you have installed the latest version of drivers for your Windows 7 or Windows 8. Update your antivirus software and the antivirus definitions before installing Windows Set the antivirus application to update automatically.

Go to the antivirus software manufacturer website for more information. If your computer hard drive is encrypted using HP ProtectTools or other security applications you must decrypt the hard drive before starting the installation. If you seek support assistance from HP after the installation, HP technical support might request that the original Windows operating system be restored to verify product functionality.

If your computer is sent to service for repairs after installing Windows 10, your computer could be re-imaged with the original Windows operating system and Windows 10 could be removed. After repairs are made, you can reinstall Windows Be sure to remember your Microsoft account login and password. With Windows 10 installed you automatically receive updates and security fixes from Microsoft.

You cannot opt out of this service. If you want to restore the original operating system, it is best to obtain HP recovery media before you install Windows Not all Windows 10 features are available on all computers, and your particular experience with Windows 10 is determined by the capabilities of your computer.

Software designed for Windows 8. If you installed third-party software after purchasing your HP computer, you should verify that it is supported in Windows 10 by contacting the software vendor. Some graphics hardware does not support the new WDDM 2. While the graphics should work on Windows 10, the computer does not benefit from the performance improvements available to graphics that support WDDM 2. You might not be able to view DVD movies after installing Windows To continue to play DVDs after installing Windows 10, install a new media player app from the Windows Store in English or another trusted source.

Windows Media Center does not work after installing Windows It is removed during the Windows 10 installation and cannot be installed afterwards. For computers with available storage of GB or less, the installation might require you to provide a USB hard drive 32 GB or larger. HP does not recommend using an SD card. SD card slots might not work after installing Windows Microsoft includes a free voice recorder app in Windows 10 to record your interviews, classes, business meetings, and voice notes.

This application might not work as expected on all machines. If recording functionality is missing on your device, check Windows Update for the latest driver. Face authentication requires specific hardware such as an infrared IR camera.

If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available. To confirm, contact your company’s IT department or your local IT service. Windows Update can automatically install a new Windows 10 version to your computer. Windows allows you to reset the update schedule up to five days later.

However, you can only use this reschedule option once. The first time you use your computer during the day, the sign-in screen opens. After you sign in, a screen opens with a Hi message, followed by a series of screens that show the progress of the installation. When the installation completes, a Let’s start screen displays, and then your desktop opens. If you do not want to wait for Windows to automatically download a new Windows 10 version, use Windows Update to install it manually.

Using the search box on the taskbar, search for and open Windows Update. Click Check for updates. The download begins and the download progress displays as a percentage. When the download completes, click Restart now. If you do not want to restart your PC immediately, Windows 10 restarts automatically during inactive hours to complete the installation.

Download the Media Creation Tool and create the installation media. You can run the Media Creation Tool and create the Windows installation media on any computer. Go to the Microsoft Download Windows 10 webpage in English. Click Download tool now to download the file MediaCreationTool. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next.

Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps. HP still recommends backing up all data in the event of any data loss.

If you are prompted to supply the Windows 10 product key, type the product key, and then click Next. If your computer has less than GB of free hard drive space, you are prompted to connect a USB hard drive to continue with the installation. When the installation is complete, Windows 10 Upgrade copies the windows. Thank u seller!!! Flipkart Customer Certified Buyer Jun, Received the item.

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HP Pavilion Laptop ce3xxx. HP Laptop dy0xxx. HP Spectre x Convertible bc0xxx. Keep personal files only : Keeps your personal files, but no settings or apps.

Figure : Choose what to keep window with Keep personal files and apps selected. During the installation process, your computer restarts several times. Do not turn off your computer or interrupt the installation process. If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes.

If you chose Keep personal files only , the desktop opens when the installation completes. If you chose Keep nothing , continue to the next step after the installation completes to set up Windows Figure : Clicking Install. Step 3: Complete setup and sign in to Windows 10 clean installation only If you chose the clean install and kept nothing, navigate the setup experience with the help of Cortana.

If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana voice recognition, click the speaker icon in the lower right corner, and then mute the volume. Figure : Cortana introductory screen. When the Let’s start with region.

Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout? When the Let’s connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network.

On the Sign in with Microsoft screen, type your email, phone, or Skype name in the text field, or create an account, and then click Next. Figure : Signing in with your Microsoft account. Type your password in the text field, and then click Next. If you see a Call us overprotective screen requesting an additional method of account verification, select the way you want to verify the account, and then click Next.

Figure : Typing your Microsoft account password. Read the options displayed on each screen, select the options you want, and then follow the on-screen instructions to continue. When the Choose privacy settings for your device screen displays, select the options you want, and then click Accept.

Figure : Choosing privacy settings for your device. Windows activation To verify that you have a genuine copy of Windows 10 that has not been used on more devices than the license agreement calls for, your Windows 10 needs to be activated. Depending on where you acquired your copy of Windows 10, activation occurs using either a digital entitlement or a character product key.

Windows Hello To unlock your computer with your fingerprint or with your face, without a password, you can use Windows Hello. It is a much more personal and very secure way to unlock your Windows 10 device. If your computer has the hardware required for Windows Hello, you are prompted to set up Windows Hello during Windows 10 setup.

If Windows Hello does not activate automatically and you want to use the facial recognition or fingerprint reader, follow these instructions after Windows 10 is activated. Click Start , and then click Settings. Under Windows Hello , options for face, fingerprint, or iris display if your computer has the fingerprint reader or camera to support the feature.

After setting up Windows Hello, you can sign into your computer with the swipe of a finger or a quick glance. Steps to take after installing Windows 10 After installing Windows 10, update your drivers, software, and apps. Connect to the Internet if your computer is not already connected.

Install HP Support Assistant. HP Support Assistant scans your computer and automatically detects and installs the latest software drivers available from HP. Install updated video drivers. For the best viewing experience, download and install the latest graphics drivers for your computer.